If you’ve found a bug in your theme, or it doesn’t work as described, please let us know by submitting a support ticket. We endeavour to make top-quality themes, but sometimes our users point out a bug or a new feature they’d love to see. We always appreciate feedback to improve our service and make our themes even better, so ironing out bugs is a top priority.
To open a support ticket, just click the “support” tab at the top of the page. You’ll need to be signed into your account. Non-subscribers can’t open support tickets, but can get in touch using the feedback form.